Privacy Policy

1. Information We Collect

At BSurefy Pvt. Ltd., we collect information you provide directly to us — such as when you contact us about our IT services, inquire about Lagnya (our wedding marketplace), or submit a request through our website. This may include:

• Personal information (name, email address, phone number)
• Business information (company name, job title, industry)
• Project requirements and specifications
• Wedding vendor inquiry details (for Lagnya users)
• Communication and correspondence records

We also automatically collect certain technical data when you visit our website, such as IP address, browser type, pages visited, and time spent — solely to improve site performance.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain and improve our IT services and products (including Lagnya)
• Respond to your enquiries, messages and project requests
• Process project agreements and send related documentation
• Send service updates, technical notices and support messages
• Communicate about new services, features or relevant offers
• Ensure the security and smooth operation of our platforms

We do not use your information for automated decision-making or profiling.

3. Information Sharing

We do not sell, rent, trade or otherwise transfer your personal information to third parties without your explicit consent — except in the following limited circumstances:

• With trusted service providers who assist in our operations (under strict confidentiality)
• When required to comply with applicable laws or legal obligations
• To protect the rights, property or safety of BusVerfy, our clients or the public
• In connection with a merger, acquisition or business transfer (with prior notice)

4. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. This includes encrypted communications, access controls and regular security reviews. However, no internet-based system is 100% secure — we encourage you to exercise caution.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, data is securely deleted or anonymised.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal information we hold
• Correct any inaccurate or incomplete information
• Request deletion of your personal data (subject to legal obligations)
• Withdraw consent for marketing communications at any time
• Lodge a complaint with an appropriate data protection authority

To exercise any of these rights, please contact us at bsurefy@gmail.com.

7. Cookies

Our website may use cookies to enhance your browsing experience and analyse site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of our website.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this policy periodically.